At OPTiLite DCS, we take your privacy seriously and this privacy notice explains what personal data or information we collect from you and from people who visit our website, and how we use it. This privacy statement relates to our clients, prospective clients and job applicants.
If you have any questions regarding this statement and our privacy procedures, please contact us by email sales@optilitedcs.com or by post at 7 Presley Way,Crownhill, Milton Keynes,MK8 0ES,UK.
Alternatively, you can telephone us on +44 (0)1908 272220.
1. Data Security Principles
We handle your data in accordance with the principles of legality, fairness, and transparency. Data collection is carried out solely for clear and legitimate purposes and will not exceed the scope necessary for those purposes. Simultaneously, we strive to maintain the accuracy, integrity, and confidentiality of data, implementing all necessary measures to prevent unauthorized access, use, disclosure, alteration, or destruction of data.
2. Data Collection
2.1 Collection with Clear Purposes
We collect personal data only when there are clear and legitimate objectives. For example, when providing you with products or services, improving website functionality, or conducting market research. The types of data collected will vary according to specific purposes and may include, but are not limited to, your name, contact information, purchase history, and browsing behavior.
2.2 Minimized Collection
We strictly abide by the principle of data minimization, collecting only the minimum amount of data essential for achieving the established purposes. For instance, if only your email address is required to send service update notifications, we will refrain from collecting any other unnecessary information.
3. Data Storage
3.1 Secure Storage Location
Your personal data is stored in secure data centers located within the European Union. These data centers are equipped with strict physical security measures, such as access control systems and monitoring systems, to prevent unauthorized physical access.
3.2 Storage Duration
We store your data for the shortest period necessary to achieve the data – collection purposes, unless a longer storage period is required by law. Once the data is no longer needed, we will process it in accordance with the established deletion or anonymization procedures.
4. Data Usage
4.1 Purpose Limitation
We use the collected data solely for the pre – declared purposes and will not use it for any other purposes without your consent. For example, we will not use your purchase data for purposes unrelated to marketing unless you explicitly authorize it.
4.2 Internal Access Control
We have established strict internal access – control mechanisms. Only authorized employees can access your personal data, and access rights are allocated based on their job requirements. For example, customer service staff may only be able to access data related to customer service, while developers may only access anonymized data for website optimization.
5. Data Sharing
5.1 Third – Party Service Providers
When necessary, we may share your data with third – party service providers, such as logistics partners. However, before sharing, we will enter into strict data – protection agreements with these third parties to ensure that they adhere to the same data – security standards as us.
5.2 Legal Requirements
We may disclose your data to relevant authorities as required by law, such as in response to court orders or government investigations. In such cases, we will, to the extent permitted by law, make every effort to notify you of the relevant situation.
6. User Rights
6.1 Right to Information
You have the right to be informed of the details of how we collect, use, store, and share your personal data. We will provide you with this information in a clear and understandable manner.
6.2 Right of Access
You can request access to the personal data we hold about you at any time. We will respond within one month of receiving the request and provide you with a copy of the data.
6.3 Right to Rectification
If you discover that the personal data we hold about you is incorrect, you have the right to request that we correct it promptly.
6.4 Right to Erasure
Under specific conditions, such as when the data is no longer necessary for the achievement of the purposes or when you withdraw your consent, you have the right to request the deletion of your personal data.
6.5 Right to Restrict Processing
In certain situations, such as when there is a dispute over data accuracy, you have the right to restrict our processing of the data.
6.6 Right to Data Portability
When the conditions are met, you have the right to obtain your personal data and transfer it to other data controllers in a structured and commonly – used format.
6.7 Right to Object
You have the right to object to our processing of data based on specific reasons. We will handle your objection request in accordance with legal requirements upon receipt.
If you wish to exercise the above – mentioned rights, please contact us through the following channels:
- Email:sales@optilitedcs.com
- Phone: +44 (0)1908 272220
7. Data Breach Handling
In the event of a data – breach incident, we will immediately activate the emergency – response mechanism and take measures to mitigate the damage. We will notify the relevant regulatory authorities within 72 hours and, when there may be risks to you, notify you in a timely manner. We will conduct a comprehensive investigation into the data – breach incident and implement improvement measures to prevent similar incidents from occurring again.
8. Policy Updates
We will regularly review and update this data – security statement to adapt to regulatory changes, technological advancements, and business needs. After each update, we will publish the latest version on the website and indicate the update date. It is recommended that you check this statement regularly to stay informed about the latest changes in our data – security policies.
If you have any questions, comments, or suggestions regarding this data – security statement or our data – security measures, please feel free to contact us.
